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Ordering
Differences between Transition Plan, Standard Plan, and Advanced Plan. Which should I choose?
My pet is sensitive to a protein when it’s raw - should I choose the Sous Vide version of that protein instead?
How will I know if my furkid is ready to move on to Natural raw meals after being on Sous Vide cooked meals?
How do I select ground bones?
Meal portioning and metabolic factors
Can I switch between Sous Vide and Natural meals?
Should my pet take Sous Vide cooked or Natural raw meals?
I can’t proceed next page for delivery date / payment
Can I request to change the bone type for my pet?
How to order for underweight and overweight?
Rotation of Offals
Why is there a price change for different orders, even though it is the same meat selection?
Can I request a single protein meal plan (meat, bones, and offals are all from the same animal) for an elimination diet?
Can I change meat / protein for my upcoming delivery?
Can I order add-ons separately from a meal order?
How do I trial / rotate / challenge proteins and allergies using add-ons?
My pet has elevated liver ALT enzymes, renal damage, Irritable Bowel Syndrome ( IBS ), struvite or gall bladder crystals, fungal / yeast infections, UTI - can BOM BOM help?
How do I order?
Is it ok for my pets to exclude bones and offals in their meals?
My pet has dental tartar / plaque, how can BOM BOM help?
Does BOM BOM offer trial or sample packs
How do I decide on the weight goal?
How do I order for my second pet?
Which meat protein should I choose?
Can I choose the ratio of offal and bones?
What if the portions are insufficient or too much for my pet?
What are Fixed Offals?