Ordering
26 articles
Written by BB Support

Differences between Transition Plan, Standard Plan, and Advanced Plan. Which should I choose?

Written by BB Support. Updated over a week ago
My pet is sensitive to a protein when it’s raw - should I choose the Sous Vide version of that protein instead?

Written by BB Support. Updated over a week ago
How will I know if my furkid is ready to move on to Natural raw meals after being on Sous Vide cooked meals?

Written by BB Support. Updated over a week ago
How do I select ground bones?
ground bones, ground, grinding, grind, paste, bone paste, chew, swallow, inhale, lick, teeth, toothless, molar
Written by BB Support. Updated over a week ago
Meal portioning and metabolic factors

Written by BB Support. Updated over a week ago
Can I switch between Sous Vide and Natural meals?

Written by BB Support. Updated over a week ago
Should my pet take Sous Vide cooked or Natural raw meals?

Written by BB Support. Updated over a week ago
I can’t proceed next page for delivery date / payment

Written by BB Support. Updated over a week ago
How to order for underweight and overweight?
lose weight , gain weight , increase weight , increase portion , reduce portion , cut portion
Written by BB Support. Updated over a week ago
Rotation of Offals

Written by BB Support. Updated over a week ago
Why is there a price change for different orders, even though it is the same meat selection?
price difference , price increase , expensive , higher price , tweak ratio , transition
Written by BB Support. Updated over a week ago
Can I request a single protein meal plan (meat, bones, and offals are all from the same animal) for an elimination diet?
same protein , kangaroo , kangaroo bones , kangaroo offals , kanga , kanga bones , kanga offals , allergy , allergies
Written by BB Support. Updated over a week ago
Can I request to change the bone type for my pet?
change bones , neck , feet , shank , toes , webbed toes , customise
Written by BB Support. Updated over a week ago
Can I change meat / protein for my upcoming delivery?
change protein , change meat
Written by BB Support. Updated over a week ago
Can I order add-ons separately from a meal order?
add-ons , ad hoc request , request , add-on delivery , delivery
Written by BB Support. Updated over a week ago
How do I trial / rotate / challenge proteins and allergies using add-ons?
Rotation, Challenge , Test , Allergy , Allergies , Proteins , Add-Ons
Written by BB Support. Updated over a week ago
My pet has elevated liver ALT enzymes, renal damage, Irritable Bowel Syndrome ( IBS ), struvite or gall bladder crystals, fungal / yeast infections, UTI - can BOM BOM help?

Written by BB Support. Updated over a week ago
How do I get started?
How to Order, What Do I Order? What meat or protein shall I start with?
Written by BB Support. Updated over a week ago
Is it ok for my pets to exclude bones and offals in their meals?
exclude , exclude bones , exclude offals , exclusion
Written by BB Support. Updated over a week ago
My pet has dental tartar / plaque, how can BOM BOM help?
chew , clean teeth , white teeth , fresh breath , BB Chews
Written by BB Support. Updated over a week ago
Does BOM BOM offer trial or sample packs
Samples, trials, single meal
Written by BB Support. Updated over a week ago
How do I decide on the weight goal?

Written by BB Support. Updated over a week ago
How do I order for my second pet?

Written by BB Support. Updated over a week ago
Which meat protein should I choose?

Written by BB Support. Updated over a week ago
Can I choose the types of offal and bones?

Written by BB Support. Updated over a week ago
What if the portions are insufficient or too much for my pet?

Written by BB Support. Updated over a week ago